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Why I Decided Against Zendesk

By admin On March 14, 2012 · Leave a Comment · In Business, Opinion, Reviews, Technology
When it comes to great customer service, Zendesk has an awesome reputation, a massive user base and a list of integrations so big you’d think it was cheese as it seems to go with everything. I’ve been reviewing how we handle customer service, particularly as Make Me Beautiful and [...]
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Google +0 Button?

By admin On September 26, 2011 · Leave a Comment · In Marketing, SEO, Social Media
According to Google Webmaster Tools, my sites have a 9% click through rate without Google +1s and a 0% with +1. Putting that another way, of around 50,000 visitors a month not one is moved by +1s. The addition of the +1 button to both my sites and to Google’s SERPs [...]
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Britain’s Most Helpful Bank Ventures Further Into Gutter By Funding Internationally Banned Cluster Bombs

By admin On September 1, 2011 · 1 Comment · In General, Opinion, Shares
Amnesty International recently highlighted that 84% state owned bank RBS was in booming business. Specifically, it was funding companies who were involved in developing munitions that had been outlawed by international convention – cluster bombs. These indiscriminate weapons statistically have children as a third of all the casualties they [...]
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New Twitter Scam

By admin On July 16, 2011 · 2 Comments · In General
Today I discovered a well made spoofing site that would probably fool those without eagle eyes (or a decade of hard coding experience). It all began with a Direct Message to a Twitter account I help with after we reciprocal followed a new follower who appeared to be in the same [...]
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The Gallup-Healthway Wellbeing Index

By admin On May 14, 2011 · Leave a Comment · In Business, Events
I’m not a sociologist and confess my depth of ignorance towards the subtleties of that study, yet as a business owner I’m always interested to hear of trends within society and what they mean at both a personal level and at an economic level. With gems like “doubling the number of [...]
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Why Switching Off Let’s Me See More Clearly

By admin On March 27, 2011 · Leave a Comment · In General, Opinion
This is it. I’ve had it. I’m finally fed up with B*t Broadcasting Company. First I’ve had to endure their drivel about intervention in Libya being just. I’m certain that Gaddafi is a nasty piece of work and that there are atrocities being committed in that country. Yet we’re clearly not there to defend the [...]
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Why I’m Giving Up Charity For Investing

By admin On November 28, 2010 · Leave a Comment · In Alternative Asset Classes, Investing, Opinion, Reviews
One of the core beliefs I’ve had since young is that we’re only on this planet for a short time and life is a one way road with no place for looking back. We should try to use our time well to create meaningful change in humanity whilst preserving the wonder [...]
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Google Launches It’s Own Quantitative Easing

By admin On November 20, 2010 · Leave a Comment · In Marketing, Opinion
In the last 3 weeks, I’ve been given hundreds of pounds to spend on Google’s AdWords online sponsored ad system. Not just the usual £50 or £75 for setting up a new account; these were targeted at existing account holders giving extra credit to get back into the action. So [...]
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It’s Broken by Seth Godin

By admin On October 10, 2010 · 3 Comments · In Business, Entrepreneurship, Opinion
I’ve had a string of nonsense lately. One incident that particularly springs to mind comes from Dell. I ordered several PCs and when, a fortnight after the due delivery date one still hadn’t turned up I thought I ought to call. “We’re sorry but the computer you ordered was sold [...]
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Lessons in Success from Greece

By admin On September 24, 2010 · 6 Comments · In Entrepreneurship, Opinion
A boat docked in a tiny Greek island. A tourist complimented the local fishermen on the quality of their fish and asked how long it took them to catch. “Not very long.” they answered in unison. “Why didn’t you stay out longer and catch more?” The fishermen explained that their small [...]
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